Frequently Asked Questions
Can I choose which magazines I get?
That’s the whole idea. We build your five around your business and interests — no fixed bundles. Tell us about your work through the form on our homepage and we’ll propose a lineup made for you.
Already subscribed and want to swap a title? Just let us know, and we’ll update your lineup from the next shipment.
How do the free picks work?
Tell us about your business through the form on our homepage. Our Tokyo team emails you a lineup of five magazines chosen for you. Love it? Subscribe and we’ll ship the latest issues every month.
How much does it cost?
$100 a month for five magazines, plus shipping from Japan. Your lineup proposal is always free.
What magazines will I receive?
Five titles chosen for you from the 300+ published monthly in Japan — across fashion, city culture, product, travel, food, design and more. You’ll always see the exact lineup before you subscribe.
Will I get the same magazines every month?
Yes. Your five titles stay the same each month, so you can follow every new issue. If a title takes a month off, we'll pick another magazine that suits your taste and send it instead.
Can I see which magazines I'll get before they ship?
Yes. Before each monthly shipment, we'll email you the list of magazines coming in your next box.
Can I get more than five magazines a month?
Absolutely. Mention it in the form or reply to your proposal, and we’ll put together options for a larger monthly set with combined shipping.
Do the magazines include their free inserts (furoku)?
No. All free inserts are removed before shipment.
Free inserts are produced for free distribution within Japan only, and selling or distributing them internationally is prohibited under Japanese publishing law.
Are English translations included?
No, the magazines are delivered in Japanese without translation. Most of our clients use them for the visuals — layouts, styling, products and photography speak for themselves.
When will I be charged?
For subscriptions, your second payment will occur 30 days after the first payment.
Example:
Feb 10: First payment → Mar 10: Second payment
Can I get an invoice under my company name?
After your purchase, you can view the order summary on the order confirmation page.
Please print it from there.
If you need additional documents, please contact our support team.
Can I cancel or skip my subscription?
You can cancel anytime from "Manage Subscription" on your account page.
We don't offer a skip feature yet; if you need a break, contact us and we'll work something out.
If you cancel within the billing month, a refund is available.
For refund requests, please contact us at support@zasshipack.jp.
When will my order be shipped?
Magazines published in the current month are shipped from Japan via EMS (Express Mail Service) in the first 10 days of the following month.
Shipping schedule example:
Feb 10 payment → Magazines published in Feb ship between Mar 1–10
Mar 10 payment → Magazines published in Mar ship between Apr 1–10
How much is shipping?
Shipping costs are calculated at checkout based on your region (North America, Europe, Asia) and package weight.
What about customs duties?
Duties and import taxes are the responsibility of the recipient (customer).
However, in most countries, magazines are classified as "Printed Matter" and are exempt from duties or subject to reduced rates.
HS Code: 4901.99 (Magazines and Periodicals)
Important: ZasshiPack does not pay duties on your behalf (DDU terms). If customs charges are applied upon delivery, you are responsible for payment.
Can I track my shipment?
Yes. After shipment, you will receive a tracking number via email.
You can track your package using:
Japan Post tracking: https://trackings.post.japanpost.jp/
Your local postal service website
Is ZasshiPack an official service from the publishers?
No. ZasshiPack is a purchasing and subscription delivery service and is not a direct sales agent for the publishers.
However, we source 100% authentic magazines through legitimate distribution channels in Japan and ship them internationally in compliance with applicable licensing agreements.
Can individuals subscribe too?
Yes. ZasshiPack works for individuals as well as businesses.